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Artificial Intelligence

CES ChatGPT Edu

Already have a ChatGPT account?

If you already have a ChatGPT account with your BYU email (netID@byu.edu) please refer to the personal accounts tab below before setting up your account. If you need help accessing ChatGPT Edu or selecting the CES ChatGPT workspace contact the BYU OIT Help Desk.

CES ChatGPT Edu at BYU

Brigham Young University, in coordination with the Church Educational System (CES), is expanding access to CES ChatGPT Edu, the university's enterprise ChatGPT environment. CES has an enterprise agreement with OpenAI that provides CES institutions with a secure, institutionally managed AI environment. At BYU, CES ChatGPT Edu is intended to support teaching, learning, research, and university work while providing appropriate privacy, security, access, and governance practices. Your CES ChatGPT EDU account is for academic purposes. Rolling out CES ChatGPT Edu has been gradual so BYU can expand access while still developing training, support, communications, and governance needed for responsible AI use across campus. CES ChatGPT Edu Terms of Service (opens in a new tab)

Rollout and Eligibility

On September 22, CES and OpenAI began sending invitations to BYU faculty, staff, and student employees.
This first phase allowed BYU to expand access while continuing to strengthen resources and processes before the service was extended to the broader student population.

BYU will begin its gradual CES ChatGPT Edu rollout to all students starting November 16. Eligible students will receive BYU-provided base access to CES ChatGPT Edu, which does not use credits and does not bring any additional costs upon students. Your CES ChatGPT EDU account is for academic purposes. OIT is collaborating with colleges for the need of extended ChatGPT features, including Codex. We are finalizing eligibility for students under the age of 18.

Troubleshooting Your CES ChatGPT Edu Account

The list below outlines potential solutions for fixing problems that may arise with your CES ChatGPT Edu account.

  • Please check which email address is associated with your personal ChatGPT account. This includes both free accounts and accounts with a paid plan.

    If your personal account uses your BYU email address (netID@byu.edu) and you want to keep using a personal account, update your account email address to be a personal email address (@gmail.com, @yahoo.com). You can then use your BYU email for the university’s CES ChatGPT EDU access. Your CES ChatGPT EDU account is for academic purposes only.

    Keeping the accounts separate can help you avoid confusion about which account you are using. To change the email on your personal account, follow OpenAI’s account settings instructions: Changing your OpenAI account email address | OpenAI Help Center (opens in a new tab). If you do not have a personal ChatGPT account tied to your BYU email (netID@byu.edu), no action is needed.

    Need more Help? Contact us by Call or text Reach us at (801) 422-4000 during business hours. Submit a ticket request at OIT-Report an Issue (opens in a new tab)

    Changing Your OpenAI Email Address

  • Follow the steps below of how to see your credit usage.

    1. Open ChatGPT.
    2. Click your CES profile in the bottom-left corner.
    3. Click Settings.
    4. Click Usage to see your monthly, weekly, and hourly credit usage.

    For further explanation of credits and credit usage, refer to the CES website's CES ChatGPT Edu frequently asked questions.

    Credits, Usage, and Capacity

  • Visit Openai's website to learn how to request a copy of your ChatGPT data through the Privacy Portal or available account settings.

    How to Export your history and data

Other Resources

CES ChatGPT Edu FAQ (opens in a new tab)

CES AI Governing Principles (opens in a new tab)

Training & Resources